Shipping Policy

1. Order Processing

Orders placed through the Bowsight Inc. website are subject to order review and processing before shipment.

Processing time may vary depending on product availability, order volume, payment verification, and other circumstances. An order confirmation does not necessarily mean that the order has already shipped.

Orders are prepared for dispatch after the applicable payment and order checks have been completed.

2. Shipping Methods

Available shipping methods may depend on the destination, product, package size, and delivery options offered during checkout.

The shipping methods available for a particular order will be displayed during checkout where applicable. Customers should review the available options before completing their purchase.

Bowsight Inc. may use third-party shipping and delivery providers to transport orders. Carrier availability may vary by destination.

3. Shipping Costs and Charges

Shipping charges, where applicable, are determined by the available shipping options, delivery destination, package details, and other order-related factors.

Any applicable shipping charges should be reviewed during checkout before an order is submitted.

Additional charges, such as customs duties, import taxes, or other government-imposed fees, may apply to international shipments. Unless expressly stated otherwise, these charges are not included in the product price or shipping charge.

4. Estimated Delivery Times

Delivery estimates depend on the shipping method selected, the destination, carrier operations, and the time required to process an order.

Any delivery timeframe displayed at checkout or provided in a shipping confirmation should be treated as an estimate unless expressly identified as a guaranteed delivery service.

Delivery may take longer during holidays, severe weather, high-volume shipping periods, carrier disruptions, or circumstances outside our reasonable control.

5. Order Tracking

When tracking is available for your shipment, tracking information may be provided after the order has been dispatched and the carrier has generated the relevant shipment record.

Customers can use the tracking information to review available shipment updates through the carrier’s tracking service.

Tracking information may not appear immediately after dispatch. Carrier systems can require time to register the first tracking scan.

If your tracking information has not updated or you need help understanding a shipment status, contact our support team with your order number.

6. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information when placing an order.

Before submitting an order, please check:

• Full recipient name.
• Street address and apartment or unit number, if applicable.
• City, state, and ZIP or postal code.
• Country and any required delivery information.
• Contact details required by the delivery provider.

If you notice an address error after placing an order, contact us immediately. Address changes may not be possible once an order has been processed or dispatched.

7. Delivery Issues and Delays

Although we aim to support a smooth delivery process, shipments may occasionally be delayed by circumstances beyond our control.

Examples may include:

• Severe weather and natural events.
• Carrier service interruptions.
• High shipping volumes during holidays or peak seasons.
• Incorrect or incomplete delivery information.
• Customs inspections or clearance procedures.
• Unexpected transportation or logistical disruptions.

If your order appears delayed, review the latest tracking information and contact us if you need assistance.

8. Lost or Missing Packages

If tracking shows that a package has been delivered but you cannot locate it, we recommend checking the delivery location, mailbox, parcel locker, reception area, and with other household members or building staff.

You may also contact the shipping carrier to request additional delivery information.

If the package remains missing, contact Bowsight Inc. with your order number and tracking details. We will review the available information and determine the appropriate next steps.

Each missing-package report is reviewed based on the available carrier information, order details, and applicable consumer protection requirements.

9. International Shipping

International shipping availability may vary depending on the destination country, product, carrier services, and applicable shipping restrictions.

International orders may be subject to customs checks, import duties, taxes, or other charges imposed by the destination country.

Customers are responsible for understanding applicable import requirements and charges unless the checkout information or order terms expressly state otherwise.

Customs processing and international transportation may affect delivery estimates.

10. Damaged Shipments

If your order arrives with visible damage or contains a damaged product, contact Bowsight Inc. as soon as reasonably possible.

Please provide:

• Your order number.
• A description of the damage.
• Clear photographs of the affected product.
• Photographs of the shipping box and packaging, where possible.

We will review the information and explain the available next steps. Depending on the circumstances, a replacement, refund, or another appropriate resolution may be considered.

For more information about eligible returns and refunds, please review our Refund and Returns Policy .

11. Shipping Restrictions

Certain products or destinations may be subject to restrictions imposed by carriers, manufacturers, government authorities, or applicable laws.

We reserve the right to review orders where shipping restrictions, incomplete information, or other fulfillment concerns may affect delivery.

If an order cannot be shipped to the destination provided, we will contact the customer regarding the available options, subject to applicable law.

12. Changes to This Shipping Policy

Bowsight Inc. may update this Shipping Policy from time to time to reflect changes in shipping arrangements, order processing procedures, carrier services, or applicable requirements.

Any updated version will be published on this page with a revised last-updated date.

13. Contact Bowsight Inc.

If you have questions about shipping, order processing, tracking information, delivery delays, or a missing package, please contact our customer support team.