Privacy Policy

1. Information We Collect

When you visit Bowsight Inc. or use our online store, we may collect information that you voluntarily provide and certain technical information generated through your use of the website.

Personal Information You Provide

Depending on how you use our website, information may include:

• Name and surname.
• Email address.
• Telephone number.
• Billing address.
• Shipping address.
• Account login details.
• Order details and purchase history.
• Information submitted through our contact forms.
• Customer service correspondence and inquiries.

Technical and Usage Information

When you access our website, certain technical information may be collected automatically, depending on the website configuration and technologies in use. This may include:

• IP address.
• Browser type and version.
• Device type and operating system.
• Pages visited and website interactions.
• Approximate location derived from technical information.
• Referring website or source.
• Date and time of website access.

The information collected depends on the features, plugins, analytics services, and security tools operating on our website.

2. How We Collect Information

We may collect information through several website activities:

• Website browsing: Technical information may be generated when visitors access and navigate our website.
• Customer accounts: Information is collected when visitors register or update account details.
• Online purchases: Information is provided during checkout and order submission.
• Contact forms: We collect information submitted through customer inquiry forms.
• Customer support: We may retain information contained in communications sent to our support team.
• Cookies: Certain information may be collected through cookies and similar technologies.

3. How We Use Your Information

Bowsight Inc. may use personal information for legitimate business and website purposes, including:

• Processing and managing customer orders.
• Providing order confirmations and purchase updates.
• Communicating about customer inquiries.
• Managing customer accounts.
• Providing shipping and delivery information.
• Responding to requests for assistance.
• Maintaining website functionality.
• Detecting suspicious activity and preventing fraud.
• Maintaining website security.
• Improving website performance and customer experience.
• Meeting applicable legal and recordkeeping obligations.

We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted by applicable law or with appropriate notice or consent where required.

4. Orders and Customer Accounts

Our website uses WooCommerce to provide online shopping and order management functionality. When customers place orders, information may be collected to support checkout, payment processing, order management, customer communication, and fulfillment.

Customers may be asked to provide contact, billing, and shipping information during checkout.

If you create an account, information associated with your account may be stored so that you can access account features, review order history, and manage relevant account information.

Customers should keep their login credentials confidential and notify us if they suspect unauthorized access to their accounts.

5. Payment Processing

Payments submitted through our website may be processed by third-party payment service providers. Depending on the payment methods enabled at checkout, payment providers may collect and process information required to authorize and complete transactions.

Payment information may be subject to the privacy policies, security practices, and terms of the relevant payment provider.

Bowsight Inc. does not intend to store full payment card numbers or card security codes on its website servers. The actual handling of payment information depends on the payment integrations and checkout configuration in use.

Customers should review the privacy information provided by their selected payment service before completing a transaction.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, shopping features, customer preferences, and website performance.

What Are Cookies?

Cookies are small data files stored by a website in a visitor’s browser or device. They can help websites recognize browsers and remember certain information between visits.

How Cookies May Be Used

• Remembering shopping cart contents.
• Supporting customer login sessions.
• Maintaining checkout functionality.
• Remembering certain website preferences.
• Supporting website security.
• Measuring website performance where analytics are enabled.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect shopping cart, login, checkout, or other website functionality.

The cookies used by our website may change as plugins, payment integrations, and other website features are installed or updated.

7. When We Share Information

We may share relevant personal information with service providers when necessary to operate our website and provide requested services.

Depending on the services enabled, these may include:

• Payment providers: To process and authorize customer transactions.
• Shipping and delivery providers: To arrange and complete order deliveries.
• Website hosting providers: To host and maintain website infrastructure.
• Website technology providers: To support ecommerce, security, and website functionality.
• Analytics providers: Where enabled, to help evaluate website usage and performance.
• Professional advisers: Where necessary for legal, accounting, or business support.

Information may also be disclosed when required by law, legal process, regulatory authorities, or to protect the rights, safety, and security of our business, customers, and website.

We do not disclose personal information to third parties for their independent purposes except as described in this policy, as authorized by you, or as permitted or required by applicable law.

8. Shipping and Order Fulfillment

To fulfill customer orders, relevant order information may be shared with shipping companies, delivery providers, fulfillment partners, or other service providers involved in completing an order.

Information shared for these purposes may include the recipient’s name, shipping address, telephone number, and order-related details necessary for delivery.

Shipping providers may process this information according to their own privacy policies and applicable requirements.

9. How Long We Retain Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining customer accounts, managing orders, resolving disputes, and meeting applicable legal or recordkeeping requirements.

Retention periods may differ depending on the type of information and the reason it was collected. When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

10. Information Security

We take reasonable steps designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

Website security measures may include access controls, secure website connections, hosting security features, software updates, and other technical or organizational safeguards appropriate to the website environment.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should use secure devices, protect their account credentials, and avoid submitting sensitive information through unsecured communication channels.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding personal information held by Bowsight Inc.

These rights may include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate personal information.
• Requesting deletion of personal information, subject to applicable exceptions.
• Requesting information about how personal information is collected and used.
• Objecting to or restricting certain processing where applicable.
• Withdrawing consent where processing relies on consent.
• Opting out of certain marketing communications.

To submit a privacy-related request, contact us at sales@bowsightinc.com.

We may need to verify your identity before responding to certain requests. Some information may be retained where permitted or required by law.

12. California Privacy Information

California residents may have additional privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the CCPA), where the law applies to Bowsight Inc.

Categories of Personal Information

Depending on how you interact with our website, the categories of information that may be collected include:

• Identifiers: Name, email address, telephone number, IP address, and account identifiers.
• Customer records: Billing address, shipping address, and contact information.
• Commercial information: Products viewed, shopping cart activity, order details, and purchase history.
• Internet or network activity: Website browsing activity, device information, and interactions with website features.
• Geolocation information: Approximate location information where derived from technical data such as an IP address.
• Customer communications: Information submitted through contact forms and customer support.

California Consumer Rights

Where applicable, California residents may have the right to:

• Know what categories of personal information are collected.
• Request access to specific personal information.
• Request correction of inaccurate information.
• Request deletion of personal information, subject to exceptions.
• Opt out of the sale or sharing of personal information, where applicable.
• Limit certain uses of sensitive personal information, where applicable.
• Receive equal service and pricing for exercising privacy rights.

We will not knowingly discriminate against customers for exercising privacy rights provided by applicable law.

To submit a privacy request, email sales@bowsightinc.com with the subject line “California Privacy Request”.

If applicable, additional opt-out methods and notices will be made available through our website.

13. International Visitors

Visitors may access Bowsight Inc. from different countries and jurisdictions. Information submitted through our website may be processed or stored in locations where our website hosting providers and service providers operate.

Where applicable, we will take steps required by relevant data protection laws when personal information is transferred internationally.

Visitors located in jurisdictions with additional privacy protections may have rights under their local data protection laws.

14. Children’s Privacy

Our website is intended for a general shopping audience and is not directed toward children under the age of 13.

We do not knowingly request personal information directly from children under 13 without appropriate parental consent where required by law.

If you believe a child has submitted personal information to us, please contact us so that we can review the matter and take appropriate action where necessary.

15. Third-Party Websites

Our website may contain links to external websites, manufacturers, service providers, or other third-party resources.

These external websites operate independently and may have their own privacy policies, terms, and data collection practices.

Bowsight Inc. is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of external websites before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website operations, technology, service providers, legal requirements, or business practices.

When changes are made, the updated version will be published on this page with a revised effective date.

We encourage visitors and customers to review this page periodically to remain informed about how their information is handled.

17. Contact Bowsight Inc. About Privacy

If you have questions about this Privacy Policy, want to request access to personal information, or wish to submit a privacy-related inquiry, please contact us.